← Projects / Customer feedback automation

ReviewDesk

Production

A white-label system that requests honest feedback, automates reminders, and turns permissioned customer stories into an embeddable trust widget.

ReviewDesk branded customer feedback experience
IndustryCustomer feedback automation
AudienceLocal businesses and client teams
Studio roleProduct design, automation, engineering
Released2026

The product

Built around the
actual workflow.

ReviewDesk makes customer feedback a reliable part of completing a job. It collects honest responses, follows up respectfully, and turns permissioned praise into reusable social proof.

Product approach

Less friction.
More clarity.

The workflow separates private feedback from public testimonials, makes consent explicit, and gives the business one place to manage requests and approved stories.

Core system

What it
brings together.

01

Branded request flow

A focused, mobile-friendly experience makes it easy for customers to respond.

02

Gentle reminders

Automated follow-ups recover responses without creating an aggressive customer experience.

03

Consent controls

Testimonials are only moved into public use when the customer has granted permission.

04

Embeddable proof

Approved feedback can be presented on a business website through a clean trust widget.

Technology

Chosen for
the product.

01

FastAPI

A deliberate part of the product stack, selected for maintainability, speed, and a dependable operating experience.

02

Review requests

A deliberate part of the product stack, selected for maintainability, speed, and a dependable operating experience.

03

Testimonials

A deliberate part of the product stack, selected for maintainability, speed, and a dependable operating experience.

04

SQLite

A deliberate part of the product stack, selected for maintainability, speed, and a dependable operating experience.

Next project

ClientDesk