Approved answers
Business-controlled FAQs and fallback behavior keep responses useful, consistent, and safer.
Live product · Independent Noerong product
A white-label website assistant that answers approved FAQs and turns high-intent visitors into structured quote requests.

The product
LeadDesk AI gives a business a useful presence after hours. It answers from approved information, identifies high-intent visitors, and turns an open-ended chat into a structured enquiry the team can follow up.
Product approach
The assistant is intentionally constrained to business-approved knowledge and safe fallback behavior. The interaction is designed to be helpful before it is clever, with qualification and lead capture appearing only when the conversation earns it.
Core system
Business-controlled FAQs and fallback behavior keep responses useful, consistent, and safer.
The assistant collects the contact and job details a team actually needs for follow-up.
Brand color, logo, assistant name, welcome copy, and embedded experience are configurable.
Qualified enquiries are stored in a focused workspace with export and follow-up visibility.
Inside the product


Open any image for its full-size view. Sample records illustrate product behavior, not client performance.
Architecture
FastAPI handles approved-answer retrieval and validated quote capture. SQLite stores enquiries for a focused business deployment. The optional OpenAI integration stays server-side, with deterministic answers and safe fallback behavior when AI is unavailable.
Outcome and boundaries
A working visitor-to-enquiry flow: ask a question, inspect an approved answer, submit a structured request, and manage the lead. A useful baseline works without a paid AI API.
Configure the business knowledge base, persistent storage, admin token, and optional AI/webhook credentials. Review approved answers and privacy requirements before launch. Full multi-user authentication and a database upgrade are separate work for larger deployments.
Independently designed and built by Rongali Chaitanya at Noerong. Scope and acceptance criteria are agreed before a client implementation.
Make it your own
The $149 setup includes the source licence, one business, up to 20 approved FAQs, one deployment, one compatible website embed, testing and handoff. Hosting, domains and optional AI usage are paid by you.